Accountability for ‘Exigent Letter’ Abuse At Last?
It is more than three years since the Office of the Inspector General first brought public attention to the FBI’s systematic misuse of the National Security Letter statutes to issue fictitious “exigent letters” and obtain telecommunications records without due process. Nobody at the Bureau has been fined, or even disciplined, for this systematic lawbreaking and the efforts to conceal it. But the bipartisan outrage expressed at a subcommittee hearing of the House Judiciary Committee this morning hints that Congress may be running out of patience—and looking for some highly-placed heads to roll. Just to refresh, Committee Chairman John Conyers summarized the main abuses in an opening statement:
The IG found that more than 700 times, such information was obtained about more than 2,000 phone numbers by so-called“exigent letters” from FBI personnel. In some cases, the IG concluded, FBI agents sent the letters even though they believed that factual information in the letters was false. For more than 3,500 phone numbers, the call information was extracted without even a letter, but instead by e‐mail, requests on a post‐it note, or “sneak peaks” of telephone company computer screens or other records…. In one case, the FBI actually obtained phone records of Washington Post and New York Times reporters and kept them in a database, leading to an IG conclusion of “serious abuse” of FBI authority and an FBI public apology.
It’s probably actually worse than that: Since these letters often requested a “community of interest” analysis for targeted numbers, the privacy of many people beyond the nominal targets may have been implicated—though it’s hard to be sure, since the IG report redacts almost all details about this CoI mapping.
School Webcams and Strange Gaps in Surveillance Law
Last week, I noted the strange story of a lawsuit filed by parents who allege that their son was spied on by school officials who used security software capable of remotely activating the webcams in laptops distributed to students. A bit more information on that case has since come out. The school district has issued a statement which doesn’t get into the details of the case, but avers that the remote camera capability has only ever been used in an effort to locate laptops believed to have been lost or stolen. (That apparently includes a temporary “loaner computer that, against regulations, might be taken off campus.”) They do, however, acknowledge that they erred in failing to notify parents about this capability. The lawyer for the student plaintiff is now telling reporters that school officials called his client in to the vice principal’s office when they mistook his Mike and Ike candies for illegal drugs.
Perhaps most intriguingly, a security blogger has done some probing into the technical capabilities of the surveillance software used by the school district. The blogger also rounds up comments from self-identified students of the high school, many of whom claim that they noticed the webcam light on their school-issued laptops flickering on and off—behavior they were told was a “glitch”—which may provide some reason to question the school’s assertion that this capability was only activated in a handful of cases to locate lost laptops. The FBI, meanwhile, has reportedly opened an investigation to see whether any federal wiretap laws may have been violated.
It’s this last item I want to call attention to. The complaint against the school district states a number of causes of action. The most obvious one—which sounds to me like a slam dunk—is a Fourth Amendment claim. But there are also a handful of claims under federal wiretapping statutes, specifically the Electronic Communications Privacy Act and the Stored Communications Act. These are more dubious, and rest on the premise that the webcam image was an “electronic communication” that school officials “intercepted” (as those terms are used in the statute), or alternatively that the activation of the security software involved “unauthorized” access by the school to its own laptop. The trouble is that courts considering similar claims in the past have held that federal electronic surveillance law does not cover silent video surveillance—or rather, the criminal wiretap statutes don’t.
That leads to a strange asymmetry in a couple of different ways. First, intelligence surveillance covered by the Foreign Intelligence Surveillance Act does include silent video monitoring. Second, it seems to provide less protection for a type of monitoring that is arguably still more intrusive. If officials had turned on the laptop’s microphone, that would fall under ECPA’s prohibition on intercepts of “oral communications.” And if the student had been engaged in a video chat using software like Skype, that would clearly constitute an “electronic communication,” even if the audio were not intercepted. But at least in the cases I’m familiar with, the courts have declined to apply that label to surreptitiously recorded silent video—which one might think would be the most invasive of all, given that the target is completely unaware of being observed by anybody.
One final note: The coverage I’m seeing is talking about this as though it involves one school doing something highly unusual. It’s not remotely clear to me that this is the case. We know that at least one other school district employs similar monitoring software, and a growing number of districts are experimenting with issuing laptops to students. I’d like to see reporters start calling around and find out just how many schools are supplying kids with potential telescreens.
Sacrificing Liberties in the Name of Security
The new Justice Department Inspector General report finds that the FBI broke the law in seeking phone records. Reports Jacob Sullum of Reason magazine:
In a report (PDF) issued today, Justice Department Inspector General Glenn Fine shows that the FBI routinely broke the law for several years by demanding telephone records through informal methods that were not authorized by statute. The abuses, which involved thousands of records, are especially striking because it is not very hard for the FBI to obtain this information legally. The Electronic Communications Privacy Act (ECPA) allows the bureau to demand records from phone companies through a “national security letter” (NSL) signed by the director or an official he designates. Under FBI policy, any special agent in charge can sign an NSL, which simply states that the records sought are “relevant to an authorized investigation to protect against international terrorism or clandestine intelligence activities.”
In 2003 FBI officials began dodging this minimal requirement by asking telecommunications carriers to suppy records without the legally required NSL “due to exigent circumstances” and promising to provide an NSL after the fact. These so-called exigent letters, which were often used when no emergency actually existed, were an extralegal contrivance that violated ECPA, bureau policy, and guidelines issued by the attorney general. The retroactive NSLs promised by the exigent letters often failed to appear because there was no authorized investigation to which they could be linked. To fix that problem, FBI officials resorted to another illegal procedure, issuing “blanket” NSLs tied to no particular investigation.
Even these pseudolegalities look downright upright next to the FBI’s other informal methods of obtaining records, which included requests by email, phone, post-it note, and in-person oral communication as well as “sneak peeks,” which were about as legitimate as they sound. The failure to follow the established NSL process is legally significant because ECPA prohibits telecom companies from disclosing customer records to the government except in specified circumstances. One of them is not when an FBI agent shows up at your office and says, “Mind if I take a look at that?”
The targets of the FBI’s illegal record grabs are unknown, with one major exception. “Some of the most troubling improper requests for telephone records,” the inspector general’s report notes, “occurred in media leak cases, where the FBI sought and acquired reporters’ telephone toll billing records and calling activity information without following federal regulation or obtaining the required Attorney General approval.” In 2008 FBI Director Robert Mueller apologized for the bureau’s improper snooping on foreign correspondents for The New York Times and The Washington Post.
Obviously, federal agencies require investigative authority to combat terrorism and other crimes. But those investigations need to be conducted in accordance with the law and Constitution. We must never forget that it is a free society which we are defending.

